House rules

House Rules of the Hochgrat Panorama Suite

Welcome to the Hochgrat Panorama Suite. We would like you to enjoy a pleasant and relaxing stay in the Allgäu region. Please observe the following house rules to ensure that all guests and neighbors feel comfortable.

1. Check-in and Check-out Check-in: from 4:00 PM Check-out: by 10:00 AM Please inform us of your expected arrival time in advance.

2. Maximum Occupancy The apartment is designed for the number of guests specified in the booking. Occupancy exceeding the booked number of guests is only permitted with prior approval.

3. Children and Families Children of all ages are welcome. Upon request, we are happy to provide a baby cot: Baby cot (0 to 3 years): €20 per stay Subject to availability and confirmation Extra beds are not available.

4. Quiet Hours and Consideration for Neighbors The Hochgrat Panorama Suite is located in a multi-family residential building. Please be considerate of neighboring residents. Legal quiet hours must be observed. Please avoid unnecessary noise, especially between 10:00 PM and 7:00 AM. Loud music, celebrations, and disruptive gatherings are not permitted. In the event of unauthorized disturbances, the host reserves the right to terminate the accommodation agreement with immediate effect. Guests are liable for any resulting damages, special cleaning costs, or official penalties.

5. Parties and Events Parties, events, bachelor or bachelorette parties, and similar celebrations are not permitted in the apartment. In the event of unauthorized parties or events, the host reserves the right to terminate the accommodation agreement with immediate effect. Guests are liable for any resulting damages, special cleaning costs, or official penalties.

6. Smoking The entire apartment is a non-smoking property. Smoking is not permitted inside the apartment or in the building's common areas. If you smoke outdoors, please dispose of cigarette butts responsibly. In the event of a violation, guests will be charged for any actual costs incurred for special cleaning, odor removal, textile cleaning, and any rental income losses resulting from necessary remediation. The cost of any required special cleaning will be calculated based on actual expenses. In comparable cases, these costs may amount to up to €200.

7. Pets Pets are not permitted in the Hochgrat Panorama Suite. If pets are brought into the apartment without the host’s prior approval, the guest shall be liable for all resulting damages and additional costs, including but not limited to special cleaning, odor removal, and the replacement of damaged textiles or furnishings.

8. Careful Use of the Property Please treat the apartment, furnishings, and all technical equipment with care. Any damage or defects must be reported immediately. Guests are liable for any damage caused intentionally or through negligence, in accordance with applicable law. When leaving the apartment, all windows and roof windows must be closed and all lights and electrical appliances switched off.

9. Kitchen and Cleaning Please leave the apartment in a tidy condition upon departure. In particular, we kindly ask you to: Clean used dishes or load and start the dishwasher. Dispose of all food leftovers. Empty the refrigerator. The apartment should be left in a broom-clean condition. Standard final cleaning is included in the accommodation price. In the case of excessive soiling beyond normal use, additional cleaning costs may be charged separately based on the actual effort required.

10. Waste Disposal Please separate and dispose of your waste according to local regulations. Instructions for waste separation can be found in the guest information folder and the apartment information materials. In the event of significant mis-sorting or improper waste disposal, any actual additional costs incurred may be charged to the guest.

11. Wi-Fi Complimentary Wi-Fi may only be used in compliance with applicable laws. Accessing, downloading, or distributing illegal content is strictly prohibited. Guests are solely responsible for any legal violations committed through the internet connection provided.

12. Parking A private parking space is available for our guests. Parking is at your own risk. No liability is accepted for damage to or theft from vehicles.

13. Safety When leaving the apartment, please ensure that: The apartment door is properly locked. All windows and roof windows are closed. The stove, oven, and all other electrical appliances are switched off.

14. Special Rule for Roof Windows The Hochgrat Panorama Suite is located on the top floor of the building. All roof windows and regular windows must be fully closed whenever you leave the apartment. In particular, roof windows must not be left open when rain is forecast or when weather conditions indicate possible precipitation. Guests are liable for all damages, consequential damages, and related expenses resulting from negligently leaving windows or roof windows open. This specifically includes water damage, moisture damage, and consequential damage to furniture, flooring, walls, and the building structure.

15. Visitor’s Tax The local visitor’s tax (Kurtaxe) is not included in the accommodation price and will be charged separately. In return, guests receive the Allgäu-Walser Pass, which offers numerous benefits and discounts throughout the region.

We wish you a wonderful stay at the Hochgrat Panorama Suite and a relaxing time in the beautiful Allgäu region! 🏔️😊

Your Hosts Hochgrat Panorama Suite

By booking the Hochgrat Panorama Suite, guests acknowledge and accept these house rules as an integral part of the accommodation agreement.